Who I Am

I bring over 30 years of experience in management, coordination and operational leadership. My approach is solution oriented, structured and reliable. I use my expertise to secure processes, streamline organizational workflows and support both teams and senior management effectively.

I offer a unique combination: strong operational discipline, organizational vision and technological insight thanks to my background in web development and digital innovation.

What I Can Deliver Quickly

• Process Optimization
  I analyze workflows, simplify procedures and implement working methods that reduce delays, improve data reliability and enhance administrative performance.
• Operational Structuring & Coordination
  I manage multiservice environments, plan activities, allocate tasks and ensure smooth, controlled execution.
• Secretariat Supervision & High Volume Case Management
  I supervise several FTEs, organize priorities and process over 1,200 cases continuously with rigor and method.
• Custom Digital Tools
  I develop dashboards, databases and tracking systems (advanced Excel, SQL, collaborative tools) to improve visibility and decision making.
• Event & Complex Operations Management
  I coordinate suppliers, partners and teams, ensuring full logistics and operational quality.
• Professional Communication
  I draft official correspondence, decisions, internal notes, executive documents and precise, actionable minutes.
• Emergency & Priority Management
  I make rapid, structured and appropriate decisions, even in sensitive or high pressure contexts.
• Cross Functional Team Support
  I collaborate with Management, HR, logistics, finance and operations to streamline interactions and resolve bottlenecks.
• Organizational Systems Implementation
  I deploy filing systems, electronic document management, internal procedures and tracking tools to improve quality and traceability.
• Team Leadership & Engagement
  I unite multidisciplinary teams around shared objectives through natural, operational and results oriented leadership.

Background & Achievements

After starting my career in the transport sector—where I developed strong skills in planning, organization and customer relations—I joined the City of Geneva to lead the office of the Regional Civil Protection Organization (ORPC) and contribute to internationally recognized projects, particularly in the protection of cultural property.

In 2018, I joined the State of Geneva to strengthen the cantonal strategy for cultural property protection. Since 2024, I have been leading the cantonal civil protection detachment, coordinating more than 400 personnel, planning training activities and ensuring operational command.

In parallel, I develop efficient and user friendly web solutions, while exploring photography and image editing to enrich my digital projects.

In 2022, I obtained the ASFC Swiss Federal Diploma in Team Leadership, strengthening my expertise in leadership, human management and change management.

Key Competencies

• Organization & Project Management
  I lead multi stakeholder projects, optimize processes and manage priorities and unexpected events with method and structure.
• Administrative, Financial & Logistics Management
  I monitor budgets, coordinate services, manage documentation and oversee logistics and supplies.
• Communication & Interpersonal Skills
  I support change, negotiate with partners, facilitate collaboration and maintain high quality client relations.
• Analysis & IT Skills
  I analyze legal aspects, master collaborative tools, structure data and develop web solutions tailored to operational needs.

Immediate Availability

I am available at short notice to join a team, strengthen a department or support an operational transition. I ensure rapid onboarding, strong autonomy and the ability to stabilize processes within the first weeks.